The Hermit Shop

Returns & Refunds Policy

Returns are accepted within 7 days of the date of receipt and must be sent back in the original packaging and condition. Shipping costs are non-refundable and all costs for return shipments are the responsibility of the customer. 

Returns are processed once the items have been received. Refunds will be for the price of the deck minus shipping costs.

If your order is damaged due to transit or was sent incorrectly:

For decks that have imperfections due to manufacturing, we will accept returns on a case-by-case basis. So please be aware before purchasing that decks with special features such as foils or gilded edges are more likely to have imperfections or scratches to these areas. Since we are a small business, we would ask that you consider these factors before ordering. Returns or exchanges will not be accepted based on minor flaws, or if it does not affect the ability to use the cards.

Please email to initiate or inquire about a return.

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